Governance
Anheddau’s credibility as an exemplar of social care is built from over 35 years of experience, knowledge development and competency building at all levels within the Organisation. In particular we possess a range and depth of knowledge and experience in the social care sector within our Trustee Board and Executive Board.
Anheddau is a Registered Charity and a Company Limited by Guarantee and is governed by its Memorandum and Articles of Association. The day to day management of the Organisation is delegated by the Trustees to the Chief Executive. Duties are then carried out as appropriate by other managers within Anheddau.
Our Organisation Two-Tier Governance Structure
Tier One: Council of Management (Full Trustee Board, CEO and Strategic Director for Resources) The full Trustee Board (Council of Management) meets quarterly in addition to the Annual General meeting.
Tier Two: Executive Board. The CEO and Strategic Director for Resources meet with the Chair of the Trustee Board as the Executive Group. This group meets at least six times per year. At the Executive Group meetings the Senior Managers report to the Chair and matters not requiring full Board approval are addressed. A report from this group is made to the Chief Executive and the Chair to the full Board. The Board makes the final decisions and ratifies the policies by which the Organisation is bound. The Board receives the full minutes of the Executive Board.
As the Trustees of the Charity the voluntary Board members are committed to providing the best quality of support via an infrastructure based on the values of the charity which apply equally to all. As a not for profit organisation, Anheddau is able to focus on service delivery and best practice rather than seeking to extract profit from its activities.
Anheddau describes itself as a values based Organisation - the values being “Empower, Commit, Excel” . These apply equally to the internal and external operation of the business as well as our interactions with supported individuals.
Council of Management
Dr Brian Jones - Chair
John Idris Jones
Jonathan Walsh - Treasurer
Dr Margaret Flynn
Sue James
Claire Thomas-Hanna
Officers
The managers spend time with individuals and staff and are present to oversee the efficient running of the support provided. They are well known to the individuals and are knowledgeable about their support plan requirements.
Managers from other services undertake unannounced visits to ensure consistency. The
focus on all visits from management is to review the quality of support and compliance against regulation.
Reports from each tier of management are submitted on a monthly basis and this
information is collated on a quarterly basis for the Responsible Individual, Registered Manager, Head of Service, and Trustees.
Officers
Claire Higgins is the Responsible Individual.
The Registered Managers are Sharon Burke and Bethan Edwards Newport. They are based at the Registered Office in Bangor.
They are supported in the day to day management of service delivery by a team of managers, including Head of Service, Service Managers, and House Managers.
Quarterly visits to Services are conducted by Claire Higgins to talk to the people being supported and to maintain oversight of the management,
quality, safety, and effectiveness of the service at all times.
Nia Prendergast
As the Strategic Director for Resource Nia Prendergast is accountable for Anheddau’s Corporate and Business functions ensuring that it achieves its strategic business outcomes by developing dynamic and collaborative relationships with partners and our teams in delivering our vision and whole organisation outcomes for the people who access our support services.
She maintains an overview and sets overall strategic direction of Resources.
Nia is passionate about working together to make a positive difference to the lives of vulnerable adults to ‘have the best life possible’ by providing them with a supportive and fulfilling experience that is centred on their individual needs and what’s important to them.
Claire Higgins
Claire is the Chief Executive Officer.
Claire is responsible for the effective management of the Organisation.
Claire has extensive experience of managing a large complex Social Services Department.
Having started in her late teens as a Support Worker Claire has worked for over 30 years to attain the qualifications to lead and transform services.
Claire’s heart has always been in finding solutions to enable people to live their most active and enriched life.
With a track record for dealing with difficult situations Claire thrives on finding solutions and always keeps people's wants and needs at the centre of everything she does.
Inspection Report on Anheddau Cyf - Care Inspectorate Wales
CIW - INSP00062804DQQB - RISCA_Inspection Report_EN - Published Report (3).pdf